You Can Count On Me!


"How do you source trusted employees, consultants, and other providers so you can confidently delegate—especially if delegating is hard for you to begin with?"

This is a popular question from my business growth class. It doesn't always come up, but it comes up often enough and last week was no exception.

Trust is one of those elusive things. As I've said before: It's hard to earn and oh, so easy to lose.

A few weeks back I shared how to successfully vet coaches, consultants, and workshops/courses. (See Expert Expert Advice).

While those rules of engagement hold true here, too, there's more involved when we're talking about handing off responsibilities that will impact your business for better or worse.

And, yes, trusting people to help and do no harm, too.

So let's get into what you need to do to protect yourself and your business before, during, and after you bring someone onboard:

  1. First and foremost, never cede control over your money without active, regular oversight. (And I do mean, never, ever!)
    That goes for business partners and family members as much as for financial managers such as CFOs, CPAs, and other professionals.
  2. Do your due diligence when it comes to checking references, running background checks, and vetting social media and online activity for red flags.
    Many entrepreneurs skip some of these steps because they require investing time and, perhaps, some money. But, we both know you're smarter than that, right?!
  3. Set up checks and balances in your operations so your team has the information and tools they need to succeed and you have ongoing knowledge of what and how they're doing.
    While you never want to micromanage people, that does not mean you shouldn't manage them or monitor their work on a regular basis.
  4. Manage access to information and tools so your team can do their jobs with limited opportunity to do damage.
    This means having a system for adding team members to tech tools, governing roles within those tools, and having a system for authorization and sign-off on critical business activities.
  5. Create an off-boarding process to quickly remove team members from systems, accounts, and tools and communicate changes to internal and external teams, clients, and vendors.
    This can feel harsh if a relationship ends on good terms but it's necessary to protect your business and keep operations running smoothly in times of staffing and support transition.

Above all of the above, trust your gut.

Our instinct responds to information we're picking up beyond what our rational minds are noticing and should not be discounted or overridden without good cause.

I know it can be hard to let others in and hand over aspects of our precious babies, but as you grow your business, you need to let others help you because you really can't do it all yourself.

You got this...I trust you! 🤓

Until next time,

PS - If you missed it, last week I explained why it doesn't matter if The Algorithm Is Gonna Get You.

Lauren is a true gem.

Her realistic approach to business is something every owner needs to elevate their business to the next level. She's such an amazing coach!

Elesia Forgie, Owner, Sunflower Laundromat

Sharing is caring. Please pass this message on.

Your success is our strategy!

Update your profile.

No longer want to receive my newsletter but don't want to miss my special offers and announcements? Click here.
To completely unsubscribe from all future communications, please opt out below.

Easily Said & Done

I help entrepreneurs leapfrog over the typical potholes that derail most small businesses with inspiration, motivation, education, and support across a wide range of business topics drawn from over a decade of running my own business, teaching entrepreneurship for the City of New York, and coaching and consulting privately with dozens of women and minority small business owners. Honestly, why go it alone when help is an email away?

Read more from Easily Said & Done
Title: Living In the Now and Then; subtitle: Is harder than it sounds

Hi Reader, This fall my mom was diagnosed with mild-to-moderate dementia. While sad, it did not come as a surprise. It's one reason I sold her house and we moved in together late last summer. At first, I planned outings to the Y and other senior programs, scheduled visits from family and friends, coordinated physical therapy appointments, and designed little daily activities to keep her engaged and stimulated. This winter it's gotten harder and harder to get mom out of bed let alone dressed...

Title: This is NOT Normal; Subtitle: Let's not act like it is!

Honestly, I was going to writing about something else for my first missive of the new year, but I don’t want to add my voice to those trying to normalize what is not normal. I don’t know about you, but it’s very hard to shut out what’s going on and focus on my to-do list these days. Especially, when every item seems trite and pointless against the much larger issues hitting the news feeds multiple times a day. It’s more than a lot. It’s way too much. So today my message is simple: Take care...

Title: 'Tis Our Time to Shine; Subtitle: In the era of consumer protests

Right now, there's a consumer 'blackout' movement afoot to, basically, stop buying stuff for the entirety of the Black Friday weekend from corporations. This isn't just happening in the USA, but also in Canada, as a way to protest the current economic climate and policies that are making the wealthy wealthier and squeezing every penny out of the rest of us. Don't forget, there's still active consumer protests against Target, Home Depot, and Amazon, among others, as well. In other words, it...