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Do you know who your people are? The ones that care about what you care about and what you stand for? Who get excited about all the ways you build value into your business, products, or services? The ones who say, "I love that" when you explain why you do what you do? Time and again, I find entrepreneurs define their target market too broadly and then wonder why they don't get the traffic and response they expected. It's not enough to define the demographics of your market—age, gender, geographic location, income level, and so on. And their behaviors and preferences—shopping habits, communication preferences, tech-savviness, etc. You need to think more deeply about who they really are—what they believe in, value, and desire. Here are some questions you might ask yourself about them:
This is by no means a complete list or even the right list for you. Give yourself permission to come up with questions that make sense for your type of business and customers. The main thing is to know your ideal customers as fully-fledged human beings and not just in the most basic terms and buying behaviors. When you know your people more deeply, amazing things start to happen. It's easier to:
If you're feeling overwhelmed with your marketing, I suggest you reach out to me. Until next week, stay curious! Your success is our strategy! |
I help entrepreneurs leapfrog over the typical potholes that derail most small businesses with inspiration, motivation, education, and support across a wide range of business topics drawn from over a decade of running my own business, teaching entrepreneurship for the City of New York, and coaching and consulting privately with dozens of women and minority small business owners. Honestly, why go it alone when help is an email away?
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